Privacy Policy

This policy was last modified on April 21, 2015.


GenomeDx Biosciences, Inc. (“GenomeDx Biosciences”) is committed to protecting the privacy of personal and health information of each person who visits the web site such that visitors will feel comfortable gathering information or making comments or inquiries. Toward that end, GenomeDx Biosciences has developed the following privacy policy, which outlines how GenomeDx Biosciences treats information we learn about you from your visit to our web site.

What personal information do we collect?

GenomeDx Biosciences obtains personally identifying information (such as your name, address and other contact details, information about your medical practice, or resume/C.V.) about you through its web site only if you volunteer such information by e-mail or comment to GenomeDx Biosciences. When you visit our Site we use visitor logs to aggregate anonymous data regarding your use of our site. These aggregate statistics are collected site-wide and include data such as the pages you view and the length of time you view each page. In addition, information such as your Internet Protocol (“IP”) address, browser type, browser language, domain names, cookies, device or platform type you used to connect is collected, all in an anonymous manner. We use this information to analyze the effectiveness and usability of our website and to provide insight on user trends.

If you choose to identify yourself by sending us an e-mail or filling out an online form

We may use e-mail links or forms located on contact pages and other areas of the site to communicate with users and to allow them to contact us directly with any questions or comments. This information is used to respond directly to questions or comments. Any communication or material that you transmit to our site, by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is, and will be treated as non-confidential and nonproprietary information. You should not communicate any personal health information. We may store the information users send in order to respond to requests, improve the site, or otherwise ensure quality.

In some cases, authorized third-party agents may need access to some of your personal information in order for us to complete a request that you have made. In such instance, we only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. By providing GenomeDx Biosciences with your personal information, you agree to the foregoing. Otherwise, if you choose to provide us with personal information, either by e-mail or by filling out a form and submitting it to us through the web site, this information will not be released, disclosed, sold, or transferred to any outside source unless required for law enforcement or otherwise by law, or you have granted us permission to do so.

What you should know about the security of the information you provide to us

We do not forward your mail outside of GenomeDx Biosciences nor do we collect your name and email address for any purpose other than to respond to your query. Nevertheless, you should be aware that e-mail is not necessarily secure against interception. If your communication contains sensitive or personal information, you may want to send it by postal mail.

Links to other web sites

As a convenience, the GenomeDx Biosciences web site may provide links to web sites maintained by other organizations that contain information that may be useful to our visitors. GenomeDx Biosciences is not responsible for the content or privacy practices of any non-GenomeDx Biosciences web site. Once you access another web site, you may be subject to privacy policies and other terms and conditions of use that differ from those of GenomeDx Biosciences. Since we do not control web sites of other parties, we encourage you to review the privacy policies posted on these third-party sites. GenomeDx Biosciences disclaims any responsibility for the policies, procedures or practices followed by non-GenomeDx Biosciences web sites.

About “Cookies”

While visiting sites within the domain, you may encounter a web page that employs “cookies.” A cookie is a small file that a web site transfers to your computer’s hard disk allowing our server to “remember” specific information about your session while you are connected. Requests to send cookies from web pages are not designed to collect information about you, but only about your browser “session.”

To protect your privacy, be sure to close your browser completely after you have finished using a web site that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that allow you identify and/or reject cookies.

Policy Updates

GenomeDx Biosciences may occasionally update this Privacy Policy. When we do, we will also revise the “last modified” date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.


GenomeDx Biosciences does not intend to collect, and will not knowingly collect, personally identifiable information from children under age 13. If your child has submitted personal information and you would like to request that such information be removed, you may do by contacting us and will use reasonable efforts to comply with your request.

International Visitors

Information collected on this site may be stored and reviewed in Canada, the United States or another country in which GenomeDx Biosciences, its agents or partners, may operate a facility, subsidiary or affiliate. By using this site you agree and consent to the transfer of personally identifiable information outside of your country.

Contact Information

If you have any questions about our above privacy policy, please use the contact forms, phone numbers and/or email addresses listed on our Contact page.