Table of Contents
- Advantages
- Assortment
- Special Offers
- Shipping Terms
- Pricing
- Customer Service
- How it Works
- Customer opinions
- Drawbacks
- Additional Questions
Happy Family Store is a pharmacy and aggregator that collects the best deals from reliable sources worldwide, whose mission is to provide affordable, high-quality medications for every client. It has a wide selection of prescription and OTC drugs from over 30 categories which can be conveniently ordered online, allowing to save up to 70% compared to brick-and-mortar drugstores. The team compares offers from dozens of international suppliers to provide the best deals in terms of price and quality. With fast checkout, a variety of payment methods, and shorter delivery times it also ensures a smooth and satisfying shopping experience. Additionally, the pharmacy has 24/7 customer service and a health portal to enrich customers’ knowledge with useful information about meds and treatments.
Company Advantages
Among its competitors, Happy Family Pharmacy has some major advantages which include:
- Extensive selection of generic and brand-name drugs
- Competitive pricing without compromising on quality
- Discounts and special offers — additional ways to save for new and repeat customers
- Free international shipping for orders over $200
- 24/7 customer support with attentive and competent staff
- Fast and simple ordering process with no registration necessary
- Accepting e-prescriptions issued in different countries
Interestingly that this portal is not actually a digital chemists shop but a health and care hub that accumulates the best drug offers from the entire Internet and presents them in a single user-friendly environment, allowing customers to compare generic drugs prices from different pharmacies and grab the best deals, thus saving tens, if not to say, hundreds of hard-earned dollars. In a nutshell, the website creates a meaningful connection between a drug merchant and a drug hunter. What is more, the platform acts as an education center, providing buyers with essential and curious information about popular drugs, frequent diseases, alternative treatments, and giving expert commentaries, raising your level of pharmaceutical competence.
What assortment do they offer?
As for the drug inventory, it is extensive. NO. It is EXTENSIVE. Actually, you can find a generic remedy for virtually any health condition, from lifestyle pills (generic Viagra, Cialis, Levitra), herbal supplements, and vitamins to skin care solutions. Their drug listings are so huge that it is recommended to use the search tool to find a treatment you are interested in. There is a good reason why Happy Family Store decided to sell primarily generic modifications of brand-name drugs. The matter is prescription generic medications are very cheap in contrast to originals but their effectiveness is as high as in the branded pharmaceuticals.
Special offers
Obviously, Happy Family Store wants to knock the rivals down with their astonishing discounts and pleasant bonuses! Attracting new and retaining existing clients are what this pharmacy is really good at. Apart from bargain drug prices, they introduce special offers on a regular basis. They post coupons and promo codes on their website and also send them via email to all who are subscribed to their newsletter, thus increasing your chances to catch a really tempting drug offer and stay in benefit. Solid discounts and free shipping are also meant for big orders.
If you are lazy to subscribe or browse their website frequently, you still can save much on your drug purchases from family pharmacy. In what way you wonder? Just by asking them directly to make you a discount. You can either go to their Help Center page or fill in the contact form begging them to reduce a value of your order, and rest assured you will be heard.
Shipping policy
Regular e-shoppers got used to the idea that the delivery usually takes long weeks or even months. But it is not the case with HFS because this pharmacy knows: when it comes to getting remedies, not a day can be lost. That is why the drugstore does its best to reduce the time of delivery. Involving Regular Airmail and Express Courier as the main shipping options, the company promises that you will receive your meds not later than in 8-14 days. If you want, you can cover small orders (under $200) with delivery insurance to have peace of mind in a case of a failed delivery. Bigger offers (over $200) are insured by HFS itself with no extra fees of you.
Pricing
To address the challenge of rising medication costs, the company serves as an aggregator, sourcing the best deals from trusted suppliers across the globe. While some suppliers are located in Canada, and others in New Zealand or Turkey, the user sees all carefully picked products on a single page. The pharmacy team is constantly working to maintain lower prices and keep its assortment up to date with the latest pharmaceutical trends. Apart from that, the team is responsible for verifying high quality of drugs and the reliability of their suppliers.
But how much can you really save by filling your prescriptions at Happy Family Store? Savings can reach up to 70–90% as shown by examples. In the US, the average price for Lasix 40mg, a drug to treat high blood pressure and fluid retention, is $49 for a 30-tablet supply. In this pharmacy, buyers can purchase the same product at $19 thus saving a substantial 60% or even more for a 60 and 90-tablet supply. The assortment also includes a wide selection of affordable ED drugs starting from $1 for sildenafil citrate and tadalafil tablets. While in the US retail prices for sildenafil can reach $20 per pill, it allows consumers to save over 90% on drug costs.
Customer Service
Even with the most well-run online pharmacies, situations arise when users require help in solving issues and answering their questions. Customer service works 24/7 so that customers can always get additional information about medications, get instructions on how to use the website, inquire about their order status, and solve any problems they may face. Customer service can be contacted through three different channels: chat, phone, and email. According to user reviews, the team does a great job of addressing customers’ needs in a timely and effective manner.
Typical Ordering Process
One of the typical problems of online pharmacies is complex and time-consuming order placement when users need to complete a long registration process and enter a lot of personal information while often being confused about their next step. At Happy Family Pharmacy, the ordering process is reduced to the necessary minimum — the website designers clearly understand that time is the most valuable asset — and making purchases smooth and easy is a common courtesy in the modern e-commerce world. With fast checkout, buyers can place orders without prior registration on the website: just place the items in your cart and proceed to fill in the necessary fields. The whole process is simple, intuitive, and takes minutes to complete.
What do customers say?
According to dozens of customers’ reviews, people are very happy with having a website through which, everyone can order generic drugs at a pleasant price. There is hardly any negative comment observable. Evidently, customers love the way how Happy Family Store is working in the market, otherwise, the service would not earn its five-star reputation. The most remarkable advantages include a quick delivery and much lower prices in comparison to offline drugstores.
People also point that their customer support is awesome: whatever time, day or problem, consultants are always online to guide you through the whole buying process and answer questions. Yes, some customers report that there are sometimes issues with payment, delivery, and drugs availability, but their technical support is quickly responsive and can address any bottleneck.
Other Internet surfers do not use the website of Happy Family Pharmacy to obtain drugs but rather to learn something new about illnesses, drugs, and latest pharmaceutical discoveries. Such group of people also expresses their thanks for giving them such a great opportunity, absolutely for free. Learning something new is always a fun.
At last, there are customers who confess that they do not buy much through the HFS but wait for an email alerting about hot offers and discounts. Only after that, they continue with drug e-shopping purchasing popular meds at rock-bottom prices.
Based on this feedback, it is evident that HFS offers high rate services and products to the customers, which makes it a trusted online drugstore for buying low-priced generic and brand-name medications.
Drawbacks
It cannot be all absolutely good and flawless, though. Even such a pharmaceutical whale as Happy Family Store has its drawback. For instance, they could enlarge their good listings with pet products and professional beauty aids or have an international hotline to immediately help customers from different parts of the world. It can’t hurt to improve the website’s functionality like adding a cart or a wishlist features or developing an own mobile app to stay in touch with customers on the go. So there is always room for improvement. But despite everything, HFS is a recommended source of obtaining top-quality medicines at lower prices.
Common Questions
Isn’t it a waste of time for your team to answer questions about their work?
It’s not considered a waste of time for the team to respond to inquiries about their work. The pharmacy prioritizes a personal approach and communication with clients, placing anyone interested in their pharmaceutical services first.
So, it means that you’re ready to provide medical consultations, right?
The pharmacy is indeed prepared to offer medical consultations. Through individual online conversations, including video chats, the aim is to prevent any misunderstandings. If a client’s health issues are manageable, a medical specialist from the team can assist in selecting an appropriate treatment course.
Is it easy to get the prescription and why does it take so much time to be prepared?
Getting a prescription is straightforward if one already exists from a physician. Once the prescription details are shared with the pharmacy, the medication is promptly prepared for dispatch. However, new clients undergo a thorough verification process to ensure the prescribed medications align with their current health status, which can take some time.
What about automatic refills and regular notifications?
Happy Family Pharmacy offers automatic refills and regular notifications. Subscribing to the newsletter service is recommended for updates on medication courses, which is particularly beneficial for those undergoing complex treatments. Automatic refills provide a cost-effective and convenient way to ensure medications are consistently available.
What do you do if a client rejects to answer questions about his existing medical conditions?
If a client is reluctant to discuss their medical conditions, the pharmacy may refuse to sell medication to them. Direct contact and personal questions are avoided unless the medication in question is potent and could lead to severe effects. In such cases, discussions about the client’s intentions and health conditions are initiated to ensure safety.
Does a pharmacist have a right to contact the physician of the client?
Pharmacists at Happy Family Store have the right to contact a client’s physician if there’s any concern about the safety of prescribed drugs. This practice is in line with healthcare regulations that prioritize patient safety and ensure the appropriate use of medication.
Is it safe to share personal data about health indicators and existing conditions with you? Do you protect your clients’ privacy?
Regarding data privacy, the pharmacy uses SSL protocols to secure online transactions and communications. This measure protects clients’ personal and financial information, ensuring their privacy is upheld.
What is the difference between the original meds and their generic copies? Are they safe?
The difference between original medications and their generic counterparts lies mainly in cost. Generics, manufactured with the same active ingredients as brand-name drugs, offer the same effectiveness at a lower price. They might come in different shapes, colors, or dosages but are equally effective.
Is running the website hard?
As hard as running a regular drugstore. It’s even trickier. We have to involve many specialists in the team. They are skilled, professional pharmacists, multidisciplinary medical staff, and IT specialists. We have to do our best to promote security, anonymity, and safety. Running a website is not hard when pros guide the process in Information Technologies. Nevertheless, even our medical specialists get through regular training courses and programs to become more tech proficient.
What delivery methods do you offer?
Delivery options include regular airmail and express courier, with discreet packaging to maintain privacy. Free delivery is available for orders over $150, with additional support for customers in remote areas.